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Order Management

CUSTOMER SERVICE

The Dynatrac Experts and Customer Service Team are ready to help you with any questions about our products and make certain you get the results that are right for you. Dynatrac prides itself on providing the kind of support and courtesy that has beco

PAYMENT METHODS

Dynatrac Products Co., Inc. accepts cash, money order, cashiers check, business, and personal checks (all checks - verification required) by phone. Orders for standard products from within the United States may be charged to Visa, and Master Card acc

PAYMENT FOR CUSTOM PARTS, PRODUCTS, OR ASSEMBLIES

All custom-ordered components, kits or assemblies, must be prepaid. Credit Card account numbers supplied to us over the phone can only be used to pay up to 50% of the invoiced amount excluding freight. In such cases we must receive the balance due vi

CUSTOM PRODUCTS

Estimated ship dates will be provided shortly after your order is entered. In order to make sure your job is done right, our engineering team must review orders for custom parts, assemblies and products. This review is provided to you at no-charge. A

RETURN POLICY

Dynatrac prides itself on having the best customer satisfaction in the automotive business. We want you to be completely satisfied with your purchase and tell others about your experience. Our return policy is simple: If you are not 100% satisfied wi

Dynatrac Limited Warranty

Dynatrac offers the best warranty in the business. No gimmicks or excuses. In the unlikely event that you need service under this warranty, you will be treated with the priority, respect and patience that you deserve as a Dynatrac customer. Our servi