CUSTOM PRODUCTSUpdated a month ago

Estimated ship dates will be provided shortly after your order is entered. In order to make sure your job is done right, our engineering team must review orders for custom parts, assemblies and products. This review is provided to you at no-charge. After your order has been reviewed, your sales representative will contact you with an estimated shipment date. This will be a good faith estimate based on our understanding of the work your job requires. It is also contingent on the promise dates we are given by our suppliers for the parts and materials (if any), which must be special ordered for your job. Time affects cost, and we are willing to rush parts, and pay premium overtime rates only if you approve the increase in price. Unless we receive other instructions from you, we will work toward the best possible balance of cost and timing without raising prices.

While we try our best to adhere to these policies, sometimes we experience unforeseen shortages due to high sales volume, or circumstances beyond our control. If this should occur, we will make every effort to overcome the problem for you, and we apologize for the inconvenience. However we can accept no liability.